Nnok bet Privacy Policy —
Your data is safe with us

To deliver the best experience on nnok bet and meet our legal obligations, we collect certain specific information. This data comes from two sources — what you provide directly and what is collected automatically as you use the platform.

Information you provide directly:

• Full name, date of birth, and gender
• Email address and mobile number
• Permanent or current address
• National ID or passport number (for KYC verification)
• Payment method details — bKash, Nagad, Rocket, and other account numbers
• Messages and communication history from support tickets you submit

Automatically Collected Information:

• IP address and device type (mobile/desktop)
• Browser type, operating system, and language settings
• Platform access times, session duration, and pages visited
• Game history, bet amounts, and result data
• Deposit & Withdrawal Transaction Details

Nnok bet uses collected data only for specific, defined purposes. No data is ever used beyond its intended scope. Below is a detailed breakdown of what data we use and why:

If you no longer wish to receive marketing emails, you can unsubscribe at any time through your account settings. Please note that transactional emails will still be sent, as they are part of the service.

Nnok bet uses industry-leading technology to protect your data. Our server infrastructure undergoes regular security audits and is built to withstand all forms of cyber attacks.

• Encryption: All sensitive data stored on our servers is protected with AES-256 encryption.
• SSL/TLS: All data exchanged between your browser and our servers is encrypted using TLS 1.3 protocol.
• Firewall: Our multi-layer firewall system instantly blocks every unauthorized access attempt.
• Access controls: Only authorized staff can access your data, and only within the limits required for their role.
• Data Retention Policy: Even after account closure, certain data may be retained for up to 5 years to meet legal requirements, after which it is securely deleted.
• Regular Audits: Our security systems are regularly audited by independent third-party security experts.

Nnok bet never sells your personal information to third parties. In limited circumstances, certain data may be shared with trusted partners, and in every such case strict confidentiality agreements are in place.

Parties with whom limited information may be shared:

• Payment Providers: Payment platforms such as bKash, Nagad, and Rocket receive the information necessary to process transactions.
• Identity Verification Services: Identity information may be shared with approved verification agencies as part of the KYC process.
• Game Software Providers: Minimum information required to operate games may be shared with licensed game developers.
• Law enforcement agencies: Information required under a valid court order or regulatory directive will be disclosed accordingly.
• Anti-fraud services: Technical data may be shared with specialist services for fraud detection and prevention.

Nnok bet uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help the site remember your preferences when you return.

Types of cookies we use:

• Essential cookies: Maintaining login sessions and ensuring security are essential — the site cannot function properly without them.
• Functional Cookies: For language preferences, theme settings, and a personalized experience.
• Analytics Cookies: To understand which parts of the site are used most — all data is completely anonymous.
• Performance Cookies: To monitor page loading speed and detect errors.

You can delete existing cookies or block new ones at any time through your browser settings. Keep in mind that disabling essential cookies may affect core features such as login and payments.

Nnok bet believes you should have full control over your own data. We guarantee the following rights:

• Right to Access: To see what information we hold about you, submit a request to our support team.
• Right to Rectification: You can request a correction if any of your data is inaccurate.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data.
• Right to Restrict Processing: You may request that processing of your data be temporarily restricted for specific reasons.
• Data Portability: You can request a copy of your data in a machine-readable format.
• Right to object: You may object to your information being used for marketing communications or profiling.
• Right to Withdraw Consent: You may withdraw consent at any time for any data processed on the basis of consent.

Nnok bet is an 18+ platform. We strictly ensure that no one under the age of 18 can access our services. Age verification is mandatory at registration and is confirmed through identity documents during the KYC process.

We never knowingly collect personal information from minors. If we become aware that data has been collected from anyone under the age of 18, that data will be deleted immediately and the associated account will be closed.

If you believe a minor is using our platform, please notify our support team immediately. To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

The nnok bet platform integrates third-party services such as game software, payment gateways, and analytics tools. These services have their own privacy policies and may handle data independently.

We work only with trusted partners who meet international standards. Our data-sharing agreements explicitly state that partners may use data only for specified purposes and may not resell it to any third party under any circumstances.

• Payment gateway services must be PCI DSS certified.
• Game providers must hold a valid international gaming license.
• All third-party partners are subject to annual security audits.

Nnok bet reserves the right to update this Privacy Policy, in part or in full, as needed. Changes may occur due to service expansion, new legal requirements, or technological updates.

For significant changes, we will send a notification to your registered email and display a clear notice on the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy.

The date of the latest update will always be shown at the top of this page. Previous versions will no longer be in effect. If you have any questions about any part of the policy, please contact us before the changes take effect.

For any questions, concerns, or rights requests regarding the Privacy Policy, please contact our Data Protection team. We take every request seriously and aim to respond as promptly as possible.

• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day
• Response Timeframe: Typically within 24–48 hours; up to 30 business days for complex matters